Privacy Policy

Last updated: December 15, 2024

At GiftCardMall MyGift, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

Personal Information

We may collect the following personal information:

  • Gift card numbers and security codes (for balance checking and activation)
  • Contact information (email address, phone number)
  • ZIP code (for verification purposes)
  • Transaction history related to your gift card usage

Technical Information

We automatically collect certain technical information:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

  • Processing balance inquiries and card activations
  • Providing customer support and responding to inquiries
  • Preventing fraud and ensuring security
  • Improving our services and user experience
  • Complying with legal obligations
  • Communicating important updates about our services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who help us operate our website and services
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer or merger
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure servers with restricted access
  • Regular security audits and monitoring
  • Employee training on data protection
  • No storage of complete gift card numbers on our servers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our services and user experience
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Data portability: Request a copy of your data in a portable format

To exercise these rights, please contact us.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Users

Our services are primarily intended for users in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: Contact Form
  • Phone: 1-800-GIFT-CARD
  • Address: GiftCardMall MyGift Privacy Department